| Issue ID | 1295770 |
| Internal NHTSA # | 10882435 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLC 300 |
| Model Year | 2016 |
| File date | 27/06/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I purchased my new vehicle dec 2015. I have had it in the shop 2 times for an estimated time of 3 to 4 weeks. 1st my steering mechanism locked up and wouldn't allow me to move my steerging wheel up or down. In or out. Then, at the same time, my car was shifting erratically. It would feel like it was in 5th gear, and then immediately drop to 1st gear. They couldn't find anything when they had this vehicle and they had it for about 5 days. Now, my engine blew. They stated via text message that the cam shaft broke and put a large hole in my engine block. Thank god it didn't come thru the front of the car and strike me. **i was driving my car, when i suddenly hear a loud bang, and my car immediately started smoking from the engine, and i could see i was loosing oil from my rear view mirror. I was about a block from my house. I couldn't excel very fast, but made it. It felt like the engine was on fire, so i pulled into my house by my hose, to hose the fire down. I didn't see a fire, just a lot of black smoke, so i pulled vehicle out in street so it wouldn't leak oil in my driveway. I contacted mercedes to report the problem. I requested a new vehicle, which they are refusing. |
| Vehicle Mileage at Failure | 14000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PROSPER, TX |
| VIN pattern | WDC0G4KB2GFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |